7 Tips How You Can Promote Your Business Using Instagram.

Personally, I’d feel a B2C setup works quite well on Instagram since end consumers would like to have a look at your product before considering to purchase – if they do consider, the platform offers great opportunity for businesses to connect with consumers directly. On the other hand, B2B often works with other businesses such […]

Read More

4 Ways to Deliver Great Customer Service on Social Media

4 Ways to Deliver Great Customer Service on Social Media

How important is customer service via social media? J.D. Power in his article has found that 67% consumers used and accessed a company’s social media for customer service. Additionally, Jay Bear also report that 42% of the consumers expect a quick response, within 60 minutes timeline. These are strong indicators that tell you, as a […]

Read More